Comprehensive sensory accessibility
The First Supermarket Chain to Introduce Fully-featured Sensory Accessibility at its Kifisia Store
Kifisia store implements comprehensive sensory accessibility features that meet the latest industry standards and protocols, offering a comfortable shopping experience that supports the needs of neurodivergent individuals.
Our Initiative at the Kifisia Store
We have developed a comprehensive approach to better serve our customers on the autism spectrum by:
- Introducing quiet zones on a daily basis, from 3:00 pm to 5:00 pm, where lighting and noise levels are reduced to create a calm shopping environment.
- Providing social stories to help visitors prepare for their visit
- Developing a sensory accessibility map to navigate customers to the most accommodating areas within Kifisia store.
- Training our staff to serve individuals on the autism spectrum with sensibility and understanding, ensuring a comfortable and stress-free experience."
Social Story
To help individuals on the autism spectrum prepare comfortably for their visit to our stores, we have created a social story. This story clearly outlines the steps they can follow, from entering the store to checkout, with the aim of reducing anxiety and boosting their confidence.
You can download the social story here.
You can download the social article here
Sensory Accessibility Map
To help our customers navigate through the store, we’ve created a sensory accessibility map that indicates areas based on sensory stimuli, highlighting the most comfortable zones.
You can download the map here.
All these intitiatives have been implemented under the guidance of the specialized team at TheHappyAct, demonstrating our commitment to accessibility and quality in every aspect of the experience we offer.
The Happy Act www.thehappyact.org is an organization dedicated to empowering neurodivergent individuals by providing personalized services that promote inclusion, accessibility, and well-being. With expertise in sensory accessibility, we collaborate with businesses, organizations, and communities to design spaces and activities that are friendly and suitable for diverse sensory needs. Our mission is to create environments where every neurodivergent individual can thrive, participate fully, and feel valued in every aspect of life.