Thanopoulos Super Markets is launching a new shopping experience for individuals on the autism spectrum, following months of research and planning in collaboration with specialized organization The Happy Act.

This initiative introduces a comprehensive sensory accessibility program that meets the latest industry standards and protocols to support and include neurodivergent individuals in everyday activities. The program is currently being implemented at the Thanopoulos store in Kifisia, 6 Dragoumi St., next to the ISAP station.

Aiming to support and enhance the shopping experience of customers on the spectrum, the program helps individuals prepare for their visit with the provision of social stories. Once in the store, a sensory accessibility map navigates visitors to the most accomodating areas within the location. Additionally, store lighting and music levels are adjusted daily between 3:00 p.m. and 5:00 p.m., creating an environment that caters to specific sensory needs. Special emphasis has been placed on staff training, ensuring a comfortable and stress-free experience for neurodivergent visitors.

“We aimed to view the entire store visit through the eyes of individuals with autism and adapt the experience to meet their needs. That’s why we developed a comprehensive program at our Kifisia store—one that begins at home and ends up with our trained staff, who are familiar with these unique requirements,” said Dimitris Chatzigiannis, Marketing Director at Thanopoulos Super Markets.

“We are thrilled to collaborate with the Thanopoulos chain and expand The Happy Act’s sensory accessibility services to another essential aspect of daily life for people on the neurodiversity spectrum, delivering s a strong message of inclusion.” noted Christos Karakasidis, Co-Founder of The Happy Act, the specialized organization supporting individuals in the autism spectrum.

Thanopoulos Super Markets continues to invest in solutions that address the evolving needs of consumers promoting equal accessibility and demonstrating its commitment to exceptional service for all.